Privacy Policy

1. Your personal information – what it's used for

When you visit the Cooper Bikes Website [any Website with a URL beginning www.cooperbikes.com, www.cooperbikes.co.uk, www.cooperbicycles.com or www.johncooper.co.uk] to browse information it contains, you do so anonymously unless you choose to provide us with information about yourself.

If you do nothing during your visit but browse through the Website - reading pages, viewing images, or downloading information for example - we may gather and store certain information about your visit automatically. This information does not identify you personally.

Information gathered automatically is used for only two purposes: site management and, in the case of suspected unauthorised activity, for law enforcement and possible criminal prosecution.

The Cooper Bikes Website automatically logs visitor information from which summary statistics are created. We use the summary statistics to help us make our site more useful to visitors, such as assessing what information is of most and least interest to visitors, and for other purposes such as determining the site's technical design specifications and identifying system performance or problem areas.

The following are representative of the types of information automatically collected and stored about your visit:


the Internet domain and Internet Protocol (IP) address from which you access our Website the type of Internet browser and the operating system of the computer you use to access our site the date and time you visit our site the pages you visit on our site if you linked to our Website from another Website, the address of that Website if you linked to our Website from a search Website, the address of that Website and the search term

We regard your privacy as important and information we collect from you, where you choose to provide it to us, is to enable us to send you information about products and services in which you register an interest.

Where we use other companies to assist in the processing of your order (e.g. packing and delivering of orders, processing credit/debit card transactions, fraud prevention) we may pass sufficient information to these companies to allow them to provide the service we have requested. The companies concerned are not permitted to use the information supplied for any other purpose.

Cooper Bike Ltd is  a company that engages in a range of service businesses including design, development, testing, manufacturing and supply of Bicycles.

By providing us with your information you consent to us processing it for the purposes outlined above. We will not pass any information to any third party outside of the Cooper Bike Co. Ltd 

2. Cookies

The Cooper Bikes website makes use of cookies (cookies are small pieces of information that are sent from our website to the cookie file of the browser on your computer's hard disc).

We use cookies for several reasons:

a) To allow you to carry information across pages of our website and avoid having to re-enter information when you return to the site. This will help simplify the logging on procedure for previously registered users.

b) To monitor our website traffic and analyse how our website works. This will allow us to make changes to the website in the future and make it easier to use.

You have the ability to accept or decline cookies by modifying the settings in your browser. The majority of browsers will allow the user to alter the settings used for cookies. The help menu on your browser will have further details. Please remember that turning cookies off will restrict your access to the Cooper Bikes website.

If you have your browser set to disable all cookies then you will not be able to access many parts of the Cooper Bikes website or shop in the online store. If your browser is set to prompt you when cookies are being used, you will have to answer 'yes' when prompted to gain full access.